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Privacy Policy

Overview

This Privacy Policy is to inform you about our data collection practices such as information collected and its use. As well as our information security practices. If you have any questions regarding our Privacy Policy, please contact us at legal[a]sheepdoghost.com

Information Collection Procedures:

Upon visiting our website we capture, IP address, time and duration of visit along with the time and duration of the pages you are viewing on our website. We may also use this information together with your personally identifiable information we have about you on our system. When a client signs up for our services, we ask them to provide us with their contact information such as their name, address, telephone number, email address and payment information such as credit card number and expiration. In the event you may contact us for customer support, we may ask that you provide us with information about your operating system, software and other technical information about your computer system and/or use. We will also place a cookie that will identify you to us as a repeat visitor or a customer when you visit our Web site. See “What is a Cookie?” below. We may tie this cookie to the personally identifiable information we have about you. Our website (Sheepdoghost.com and client portal) use cookies (See ‘What is a Cookie?’) to collect information about the user’s computer system, such as; operating system, web browser type and IP Address. All information is used for session management and tracking (example: live chat) as well as personalization.

What personal information is collected?

We collect the following types of information:

  • Traditional contact information such as mailing address, phone number, and fax number
  • Internet contact information such as email addresses
  • Credit card information
  • Information about the user's computer system, such as the web browser type, IP address, and operating system
  • Non-financial identification information, such as username and password combinations

Why is my personal information collected?

We will use your personal information only as follows:

  • For billing and support purposes
  • For domain registration account establishment
  • For ‘opt in’ purposes for our newsletters or special offers
  • For administration purposes
  • To customize website for frequent user visitations

We will not provide any personally identifiable information about you to any other person other than:

  • Our internal staff and our direct agents such as credit card authorization services
  • A law enforcement or regulatory agency at their request
  • A person or company who acquires our business
  • Third parties who perform services on our behalf (such as payment processing), subject to the third party agreeing with us that it will keep your personally identifiable information confidential
  • To our subsidiaries and other companies operated by us
  • As otherwise needed to protect or enforce or rights or the rights of others
  • Registration partners such domain registrars or authorized third party vendors for registration purposes only

We absolutely do not transfer or sell your information for inclusion on third party e-mail or other marketing lists.


Use of Non-Personal Information:

We may share aggregate statistical data about our customers with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally.

Children's Privacy:

Our service is not available to children under the age of 13, and we will not intentionally maintain information about anyone under the age of 13.

Unacceptable use of personal information:

If you believe we are mishandling your personal information in accordance with our privacy policy, please contact us immediately. If you believe we have violated our privacy policy we will exercise due diligence in correcting the issue.

last reviewed and/or modified: 8/1/2015